Our Privacy Policy
Privacy Policy
At BRX Technology, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
Contact Details
Email address of the Data Protection Officer (DPO): dpo@brx-technology.co.uk
BRX Technology is registered with the Information Commissioner’s Office, with registration number ZB536321.
If you have any queries or concerns about how we handle your data, please contact us using the DPO’s details above.
Collection of Personal Information
We may collect personal information from individuals in various ways, including:
When you fill in a form on our website
When you give us your business card submissions
When you become a client
When you submit a job application
When you use our support and service portals
When you email or call us
When you visit our offices or attend events, conferences, workshops or meetings
When you subscribe to newsletters or user groups
When you participate in research projects
We may also obtain personal information indirectly from third parties, publicly available sources, or through our whistleblowing process, including:
Recruiters providing us with CVs
Existing clients sharing employee details
Publicly available sources such as LinkedIn, Companies House or freely available news articles
CCTV located at our offices
Commitment to Data Minimisation
At BRX Technology, we adhere to the principle of data minimisation. This means we only collect personal information that is directly relevant and necessary to accomplish the specified purposes of processing. We ensure that the data we collect is adequate, relevant, and limited to what is necessary in relation to the purposes for which they are processed.
Purposes of Processing
We process personal data for the following purposes:
Website and mobile app usage
Job application and recruitment
Customer support and service delivery
Product development
Financial management
Marketing communications
Product and service information
Event invitations and attendance
Facility security management
Research projects
Compliance with auditing requirements
Storage and Security
We maintain appropriate technical and organisational measures to protect personal data from unauthorised access, disclosure, alteration, or destruction. Your data is stored securely and accessed only by authorised personnel.
Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
Sharing of Information
We will never sell your data to third parties. We may, however, share your information with trusted third-party partners who assist us in marketing efforts or provide services on our behalf. We have agreements in place to ensure that these partners handle your data securely and in accordance with applicable laws.
Your Rights
Under certain circumstances by law, you have the right to ask us:
For copies of your personal information. There are some exemptions, which means you may not always receive all the information we process.
To rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
To erase your personal information in certain circumstances.
To restrict the processing of your information in certain circumstances.
To object to processing if we are using legitimate interests as our lawful basis for processing.
To withdraw your consent that you have previously given to one or more specified purposes to process your personal data. This will not affect the lawfulness of any processing carried out before you withdraw your consent. It may mean we are not able to provide certain products or services to you and we will advise you if this is the case.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and you will be notified of significant updates where required by law.